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About this course

KPI selection and data gathering are considered by professionals all around the world to be the most challenging aspects in working with KPIs. A way to address these challenges is to build a sound framework to measure KPIs, starting from the moment they are selected, until results are collected to be centralized in performance reports. This training course presents a rigorous KPI Measurement Framework that embeds 10 years of research in the field of key performance indicators and relies on best practices identified in the real business environment.


KPI also known as Key Performance Indicator Masterclass Training will enable you to develop KPIs that are designed to support business progression and boost performance.

. Learning objectives


  • Differentiate between objectives, KPIs and initiatives
  • Understand KPI selection in different contexts;
  • Apply best practice techniques to KPI selection;
  • Document KPIs in a standardized template;
  • Learn when and how to use benchmarking in target setting
  • Optimize the KPI activation and data gathering process.


In just several sessions you will gain an approach to:


  • Test how measurable your current business strategy is
  • Understand if your organization is focused on measurement to support the delivery of your strategic goals
  • Translate goals from vague actions into clear and measurable results
  • Produce KPIs that are relevant and understandable
  • Effectively implement and build buy-in for results and new KPIs
  • Present KPIs that show statistical shifts in performance
  • Understand how to leverage KPIs to bring quick success
  • Introduction to the World of KPIs
  • Understanding KPIs
  • Concepts in Performance Measurement
  • Presenting Performance Data
  • Customer KPIs
  • Employee KPIs
  • Operational KPIs
  • Financial KPIs
  • KPI Typology and Taxonomy
  • KPI Selection
  • KPI Alignment
  • KPI Documentation
  • KPI Target Setting
  • Data Gathering
  • Data Visualization
  • Assessment
  • Normalization – Strategic decisions

After this course you will be able to enroll to other NIIT courses mentioned in course categories.

Our NIIT Qatar training specialists in Doha are experts in Business Communication, Management and Marketing industry with a minimum of 15 years real world experience backed with Masters Degrees and PHDs!

They will patently guide you step by step!


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