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About this course

This Human Resources Management course is designed for professionals who want to thrive in their profession. The Human Resources Management course covers all the essential skills and knowledge needed to become specialized in this sector. You will learn real life knowledge and expertise from the industry experts and practitioners from this Human Resources Management course.

The Human Resources Management course starts with the basic knowledge of Human Resources Management and gradually shares expertise knowledge. In this course you will get a complete idea of Human Resources Management with key concepts, strategies regarding use of it and in-depth knowledge.

By the end of this Human Resources Management course, you will get complete knowledge and marketable skills in:

  • Demonstrating an understanding of the HR department’s responsibilities
  • Identify each stage of the hiring and selection process for employees
  • Recognizing the basic principles of performance management
  • Build strong working relationships and maintain a positive work culture
  • Understand clearly the different roles within the HR team
  • Conduct an employee performance appraisal and provide feedback
  • Motivate and counsel employees using Herzberg’s two-factor model
  • Ensure health and safety best practice is followed in the workplace
  • Applying best practices for hiring and rewarding employees, and for managing employee performance
  • Recognize the importance of managing attendance and rewards
  • Avoiding key mistakes in (miss) managing human resources
  • Discuss employee contract termination
  • Handling Grievance and the importance of the disciplinary system

Module 1: Human Resources Management Introduction

  • The Objectives of HRM
  • Human Resource Planning
  • Job Analysis
  • Staffing
  • Orientation
  • Training and Development
  • Performance Appraisal
  • Career Planning

Module 2: Develop and Implement Recruitment & Selection Strategies

  • The recruitment and selection process
  • Defining requirements
  • Role profiles for recruitment purposes
  • Person specifications
  • Choice of system
  • Using a competency-based approach

Module 3: Selection interviewing

  • Purpose
  • Advantages and disadvantages of interviews
  • The nature of an interview
  • Interviewing arrangements
  • Preparation
  • Timing

Module 4: Employee Relations and Recognition

  • The elements of employee relations
  • Industrial relations as a system of rules
  • Types of regulations and rules
  • Employee relations policies
  • Employee relations strategies
  • Employee relations climate

Module 5: Job evaluation

  • Job evaluation defined
  • Analytical job evaluation
  • Types of analytical schemes
  • Non-analytical job evaluation
  • Computer-assisted job evaluation

Module 6: The Importance of Training & Development in the Workplace

  • Business Case
  • Guidelines for Effective Employee Development
  • Employee Development Methods
  • Individual development plans
  • Job enlargement and job enrichment
  • Succession planning

Module 7: The basis of performance management

  • Performance management defined
  • Aims of performance management
  • Characteristics of performance management
  • Understanding performance management

Module 8: The process of performance management

  • Performance management as a process
  • Performance agreements
  • Managing performance throughout the year
  • Reviewing performance
  • Rating performance
  • Types of rating scales
  • Problems with rating

Module 9: 360-degree feedback

  • Use of 360-degree feedback
  • Rationale for 360-degree feedback
  • 360-degree feedback – methodology
  • Development and implementation
  • 360-degree feedback – advantages and disadvantages
  • 360-degree feedback – criteria for success

Module 10: Motivating and Rewarding Employees

  • Communication for the win
  • Think outside the box for a second. Why do people work in the first place?
  • Show your appreciation
  • Emphasize the life-work balance
  • Involve employees in decision making
  • Allow your employees to grow

Module 11: Equality, Diversity and Inclusion

  • What is diversity and inclusion?
  • What is diversity in the workplace?
  • What is inclusion?
  • Diversity and inclusion priorities
  • Diversity and inclusion best practices
  • Diversity and inclusion strategies

Module 12: Health, safety and welfare of employees

  • Make Improving Health and Safety a Vital Part Of Your Work Culture
  • Regular Safety Training
  • Keep Updated Records
  • Keep an Open Dialogue
  • An HRM System That Allows for Transparency
  • Ergonomics and Office Tech


Module 13: Absence Management and Attendance

  • Business Case
  • HR’s Role
  • Collecting Data on Absenteeism
  • Cost of Absenteeism
  • Supervisor training and designated HR support
  • Absence control programs

Module 14: Handling Grievance, Discipline, Termination and Dismissal

  • The steps of progressive discipline
  • How to terminate an employee

Module 15: Talent Management

  • The Role of Talent and Technology in the Organization
  • Talent Management as a System in the Organization
  • The Systems Approach to Talent Management

Module 16: Succession Planning

  • What is a succession plan, and why do you need one?
  • Why you need succession planning
  • The key characteristics of a successful succession plan
  •  Responding to different needs
  • How to Establish Your Succession Plan
  • Implementing the plan

Module 17: Strategies for Anger Management

  • Learning about feelings and anger
  • Learning about helpful and unhelpful ways
  • Learning to relax
  • Learning to think calmly
  • Learning to handle problems

Module 18: Developing Communication Skills

  • Communicating effectively
  • Prepare through practice
  • Prepare questions of your own
  • One to one: helping other employees

Module 19: Conflict Resolution

  • Five Approaches to Conflict Management

Module 20: Workplace Safety

  • Hazardous Materials
  • Lockout/Tag out Rule
  • Personal Protective Equipment

After this course you will be able to enroll to other NIIT courses mentioned in course categories

Our NIIT Qatar training specialists in Doha are experts in Business Communication, Management and Marketing industry with a minimum of 15 years real world experience backed with Masters Degrees and PHDs!

They will patently guide you step by step!


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